Patient Information

Our Office Policies

Welcome to WellnesswithNPShan, where we believe health care should be personalized accessible centered around you. 


Our office policies are designed to create a safe respectful efficient and Seamless experience for every patient.  They outline important information regarding appointments, telehealth services, communication, payments prescriptions, cancelations, privacy, and patient responsibilities 
By choosing wellness with NP Shan you are choosing elevated telehealth and personalized wellness care delivered with professionalism compassion and respect. 

 Elevate Your Health. Enhance Your Life

Office Hours

For information or to schedule an appointment, please call us at .

Sunday Closed
Monday 8:00 - 5:00
Tuesday 8:00 - 5:00
Wednesday 8:00 - 5:00
Thursday 8:00 - 5:00
Friday 8:00 - 5:00
Saturday 8:00 - 5:00

Appointments/Cancellations

With the exception of serious emergencies, it is expected that you keep all of your appointments. If you need to reschedule an appointment we require 24 hours notice. In such a case, please call our office and arrange for a make-up appointment with one of our patient care coordinators.

We understand that schedules can change. We kindly request at least 24 hours notice for cancelations or rescheduling. Appointments canceled with less than 24 hours notice or missed without notice may be subject to a $50 cancelation/no-show fee This fee is the patient's responsibility and must be paid before scheduling another appointment.

Emergencies

Our office provides on-call service for emergencies. Call so that the physician on call can be contacted.

WellnesswithNPShan is not an emergency medical service. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not wait for a telehealth appointment or message response for urgent or life threatened concerns.

Payment

The Wellness With NP Shan accepts cash and personal checks as well as the following credit cards:

  • Visa
    •
  • MasterCard
    •
  • American Express
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  • Discover
    •

We also accept these payment options :

WellnesswithNPShan is a private pay practice and does not accept or bill insurance. Payment is due at the time of service.  We accept Visa, Mastercard, American Express, Discover and Zelle. Patients are responsible for all charges. 

Patient Forms

The Wellness With NP Shan provides our patients with office forms for your convenience. We recommend you print and fill these forms prior to your appointment to save time.

  • Patient Registration
  • Medical History
  • X-ray Records Release
  • HIPAA Compliance
  • Consent
  • Financial Agreement

Note: These files are in PDF format. If you do not have Adobe® Reader® on your computer, you can download it for free by clicking here.


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